HPE(Hewlett Packard Enterprise ) officially hires the candidates for the position of Technical Consultant and eligible candidates fill out the application form through our given link.
|Company||HPE(Hewlett Packard Enterprise )|
|Salary||Up to 8 LPA (Expected)|
|Location||Pune, Maharashtra/Bangalore, Karnataka|
|Experiences||0 – 2 Years|
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Resolve incoming internal or external businesses and end users’ problems via telephone and e-support.
Articulate both in writing and verbally case summary, and resolution and add to Knowledge Management System (KMS).
Proactively assist customers to avoid or reduce problem occurrence.
Represent the company in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc.
Engages team members for support as required to ensure internal or external business and end-user SLA demands are met.
Begin to partner with and assist the Sales Pursuit team.
Education and Experience Required:
High School: completion of post-primary level education before University study. Typically certified by a diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
0-1 year of experience in relevant technologies and customer environments.
Relevant industry qualification where applicable.
Knowledge and Skills:
Excellent verbal and written communication skills in language to be supported.
Experience in troubleshooting in a technical environment.
Excellent analytical and problem-solving skills.
Software and hardware knowledge of computing, storage, and peripheral devices.
Advanced proficiency with case management databases and tools.
Superior customer service skills.
Phone and remote support experience. E-support experience.
Apply process for this position?
Go to the Official Website, Using the link given below.
Click on the Registration – New User button
Enter the required credentials, Personal Details, Contact Details, and Educational Eligibility.
3 thoughts on “HPE Recruitment | Technical Consultant |Apply now”
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Hii good morning sir or madam
My name is Bheerappa
I am come from raichur district
I completed my graduation in year of 2020 in B. Sc (CBZ)
No experience i m only fresher
I need job
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