Genpact is hiring candidates of Any graduates for the position of Associate – Web Support. Interested candidates can apply for the job through the link below.
| Company | Genpact |
| Position | Web Support |
| Location | Bangalore |
| Qualification | Bachelor’s / Graduation / Equivalent are Eligible |
| Salary | 6 LPA (Expected) |
| Batches | 2018/ 2019/ 2020/ 2021/ 2022 |
Job Responsibilities
Creation of user SSOs for various Web Portals, Onboarding users on the Web portals basis user account/company entitlements, and taking actions accordingly if requirements are not met.
Coordinating with various teams for rectification of user account details in case of data discrepancy related/not related to Entitlements basic company agreements/ entitlements
Handling user queries(Internal Employees /Contractors & External Suppliers/ Customers) for web portals related to access/application issues/common troubleshooting etc.
Query escalation to various L2 teams basis application. Coordinating with Application owners or product support teams/product owners resolution of application issues reported by users.
Drive and support continuous improvement efforts through the LEAN philosophy
Qualifications
Preferred Qualifications
Effective probing skills and analyzing / understanding skills
Problem-solving skills with customer centric approach Demonstrated proficiency with written English and with a neutral English accent
Customer Support/Service
Strong attention to detail
Working knowledge of Microsoft tools like word, Excel, and PowerPoint
End User Support
Problem Solving Skills
Identifying Process Improvements
Apply process for this Position?
These are the followings steps for fill the application form:-
- As always, read all the information on this page and check the qualifications.
- After reviewing and reading, scroll down and click on Apply Now text.
- You will be redirected to the job page on Superset’s website.
- Recheck all the details and information provided there.
- Click on the Apply now button.
- If you already have an account on the Superset website, then log in. Otherwise, create a new one.
- After signing in, enter all the required details and apply.
Eligible and Interested candidates fill out the online application form through our link below.