Genpact Recruitment for Associate – Web Support Bachelor’s / Graduation / Equivalent are Eligible

Genpact is hiring candidates of Any graduates for the position of Associate – Web Support. Interested candidates can apply for the job through the link below.

PositionWeb Support
QualificationBachelor’s / Graduation / Equivalent are Eligible
Salary6 LPA (Expected)
Batches2018/ 2019/ 2020/ 2021/ 2022

Job Responsibilities

Creation of user SSOs for various Web Portals, Onboarding users on the Web portals basis user account/company entitlements, and taking actions accordingly if requirements are not met.

Coordinating with various teams for rectification of user account details in case of data discrepancy related/not related to Entitlements basic company agreements/ entitlements

Handling user queries(Internal Employees /Contractors & External Suppliers/ Customers) for web portals related to access/application issues/common troubleshooting etc.

Query escalation to various L2 teams basis application. Coordinating with Application owners or product support teams/product owners resolution of application issues reported by users.

Drive and support continuous improvement efforts through the LEAN philosophy


Preferred Qualifications

Effective probing skills and analyzing / understanding skills

Problem-solving skills with customer centric approach Demonstrated proficiency with written English and with a neutral English accent

Customer Support/Service

Strong attention to detail

Working knowledge of Microsoft tools like word, Excel, and PowerPoint

End User Support

Problem Solving Skills

Identifying Process Improvements

Apply process for this Position?

These are the followings steps for fill the application form:-

  • As always, read all the information on this page and check the qualifications.
  • After reviewing and reading, scroll down and click on Apply Now text.
  • You will be redirected to the job page on Superset’s website.
  • Recheck all the details and information provided there.
  • Click on the Apply now button.
  • If you already have an account on the Superset website, then log in. Otherwise, create a new one.
  • After signing in, enter all the required details and apply.

Eligible and Interested candidates fill out the online application form through our link below.



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