American Express Bank has announced a job notification for the post of Customer Service Associates. A student from various disciplines can apply for the American Express Bank Recruitment drive 2022. Interested and eligible candidates can read more details below.
| Company | American Express |
| Salary | 3.2 LPA |
| Position | Customer Support Associate |
| Location | Gurgaon, Haryana, India(WORK FROM HOME) |
| Qualification | Any Graduation |
| Experiences | 0- 2 YRS |
| Batches | 2015 to 2022 |
Job Description Role Introduction American Express Bank Recruitment –
Provide Superior Customer Experience on Calls to Consumer Card Members.
Resolve all Customer Queries and Follow Established Procedures as Appropriate.
Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure the Best Possible Solutions and FCR to Card Members.
To identify the Mood, Profile & Needs of the Customer and leverage these details to offer the best-suited benefits/products to the Customer while being compliant with the laid guidelines.
Deliver to the Customer, Employees, and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, and Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times. Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries
Previous sales while providing top-notch customer service background Strong Interpersonal,
Skills for American Express Bank Hiring.
Communication and Listening
Excellent Verbal Communication.
Customer Focused, with a Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.
Demonstrated Dependability/Self-Motivating Skills. Change Management Ability.
Demonstrated Ability to Work effectively within a Team Environment as well as independently.
Proven Analytical and Problem Solving with strong attention to Detail. Workable knowledge of MS Office Applications (Word, PowerPoint, Excel).
Apply process for this position?
These are the followings steps for fill the application form:-
- As always, read all the information on this page and check the qualifications.
- After reviewing and reading, scroll down and click on Apply Now text.
- You will be redirected to the job page on Superset’s website.
- Recheck all the details and information provided there.
- Click on the Apply now button.
- If you already have an account on the Superset website, login. Otherwise, create a new one.
- After signing in, enter all the required details and apply.
Eligible and Interested candidates fill out the online application form through our link below.