Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington, on July 5, 1994. It is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units.
| Company | Amazon |
| Position | Account Health Support Specialist |
| Location | Hyderabad |
| Experience | Freshers/Experience |
| Qualification | UG/PG |
| Batch | 2017/18/19/20/21/22 |
| Salary | Up to 4 LPA (Expected) |
Basic Qualifications:
Business proficient fluency in both written and verbal English and Hindi languages
Education: Graduation or equivalent
Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times
Ability to compose a grammatically correct, concise and accurate written and verbal response
12 months in a customer service environment, preferably within a contact center
Strong soft skills with the ability to effectively communicate for win-win solutions
Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace
Ability to maintain high levels of confidentiality and data security standards
Flexibility to work during bank holidays and peak period
History of teamwork and willingness to roll up one’s sleeves to get the job done Fun to work with!
Genuine and intense customer focus
Preferred Qualifications:
Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers
Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns
Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically
Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills
Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses
Teammate capable of learning and sharing knowledge in global environment
Demonstrate flexibility to work overtime hours as per business requirement
Desired skill-sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox.
Apply process for this position
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- As always, read all the information on this page and check the qualifications.
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