HCL hiring for Process Associate. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. Read All The Details Carefully.

PostProcess Associate
Salary4 LPA
Batch2022 – 2023
LocationChennai, India
QualificationBachelor’s Degree

HCL Roles and Responsibilities:

Excellent Communication to handle International clients.

Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI’s/SLA’s as per agreed timelines.

Perform assigned activities as per defined timelines and accuracy parameters of the process.

Excellent communication abilities

Having Knowledge on O2C

Invoice management, Order Management, Collections and Dispute Resolution

Handling customer calls/O2C Helpdesk/emails

Exposure into Helpdesk metrics

Preferably SAP (including invoicing, contracts, workflows)

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Desired Candidate Profile :

1. Freshers with good English Communication is Mandatory

2. Qualification Graduation compulsory (Without any standing arrears)

3.- Diploma are not eligible

4. Shifts should be flexible with any shift (Night / Rotational)

5. Work Location: Sholinganallur ELCOT Chennai

6. Rounds of interview: HR Screening, Versant Test and Operations Interview

7. Versant Test – Bring your wired Head phones with you to take up the versant test

Perks and Benefits:

1. Cab provided (chargeable)

2. International Trainers

3. World class exposure

4. Excellent working environment



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